医院质量管理尚处于幼年时期——构思从QC走向TQM的路线图

我国医院质量管理与发达国家存在很大差距,尚处于幼年时期。要深入认识质量演进规律,逐步采用ISO9000进入现代质量管理的主流。要把握住质量焦点,不要回避"看病贵"问题。院长用主要精力抓质量,专家带头扭转过度医疗。医院是质量的炼狱,需经历重重磨难,从幼年走向成熟,医患才能携手进入质量天堂。

Hospital quality management is still in its infancy-conceive a roadmap from QC to TQM

There is a great gap exist in hospital quality management between our country and developed countries.The de- velopment stage of hospital quality management in our country is still in its infancy.We should cognize the quality evolvement reg- ularity,adopt ISO9000 standard stepwise,thereby come into the mainstream of modem quality management.We should grasp the quality focus,dont evade the problem of exorbitant expense to access medical service.Hospital director devote all energies to hos- pital quality and medical experts take the lead to reverse the excessive medical treatment.Hospital is the purgatory of quality,and it must undergo all kinds of hardships,thereby hospital grown up and doctor and patient will enter the (?)uality heaven' together.