| 以服务台为纽带构建双向转诊流程 |
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| 引用本文： | 何振彬,黄俊芳,陈昕,郭东辉,麦彩玲,吴义龙,邵丽萍,陈广,王庆川.以服务台为纽带构建双向转诊流程[J].中国农村卫生事业管理,2009,29(2):117-119. |
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| 作者姓名： | 何振彬 黄俊芳 陈昕 郭东辉 麦彩玲 吴义龙 邵丽萍 陈广 王庆川 |
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| 作者单位： | 1. 深圳市宝安区卫生局,广东,深圳,518101
2. 深圳市观澜人民医院,广东,深圳,518110 |
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| 摘 要： | 合理的双向转诊流程是保证双向转诊工作顺利运行的重要条件。观澜人民医院在双向转诊试点工作中，大胆创新，设计出具有特色的双向转诊流程，从实际运行情况来看，该流程设计合理，极大地方便了转诊工作。文章通过对该院转诊流程的介绍，为在各地更好地促进双向转诊工作的开展提供参考。
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| 关 键 词： | 双向转诊 服务台 流程设计 |
Designing a two-way referral process by taking service desk as a bond |
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| Institution: | HE Zhen-- bin, HUANG Jun-- fang, CHEN xin, et al(Bao＇an District Health Bureau ,Shenzhen ,Guangdong 518101 ,China) |
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| Abstract: | A reasonable two-way referral process is an important condition to ensure the smooth running of two-way referral work. Guanlan People＇s Hospital designed a two-way referral process in a creative way in its pilot work. We can see that the process is reasonable and facilitates the two-way referral work greatly during the actual operation. The aim of introducing the two-way referral process is to supply references to develop the two-way referral further. |
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| Keywords: | community health service two-way referral service desk process |
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