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| 社区卫生服务患者满意度影响因素分析 | |
| 引用本文： | 汪胜,姜润生,郭清.社区卫生服务患者满意度影响因素分析[J].中国农村卫生事业管理,2006,26(11):9-11. |
| 作者姓名： | 汪胜 姜润生 郭清 |
| 作者单位： | 1. 昆明医学院健康研究所,云南,昆明,650031;杭州师范学院医药卫生管理学院,浙江,杭州,310036 2. 昆明医学院健康研究所,云南,昆明,650031 3. 杭州师范学院医药卫生管理学院,浙江,杭州,310036 |
| 摘 要： | 对广东某城区18个社区卫生服务中心900例患者满意度情况进行了调查，运用卡方检验和Logistic回归对患者满意度的影响因素进行了筛选。结果表明：该城区的社区卫生服务患者满意度为76．5％,患者满意度的主要影响因素为年龄、服务态度、就诊环境、就诊费用、技术水平等因素。 |
| 关 键 词： | 社区卫生服务 满意度 影响因素 |
| 文章编号： | 1005-5916（2006）11-0009-03 |
| 收稿时间： | 2006-09-11 |
| 修稿时间： | 2006-09-11 |
On factors influencing patient's satisfaction degree in community health service |
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| WANG Sheng,JIANG Runsheng,GUO Qing.On factors influencing patient''''s satisfaction degree in community health service[J].Chinese Rural Health Service Administration,2006,26(11):9-11. | |
| Authors: | WANG Sheng JIANG Runsheng GUO Qing |
| Institution: | 1. Institute of Health Research, Kunming Medical College, Kunming 650031, China ;2. School of Medicine and Health Management, Hangzhou Normal University, Hangzhou 310036, China |
| Abstract: | Utilizing data from the investigation of the satisfaction degree to 900 patients in 18 community health service center in Guangdong province,a study of the factors influencing to the patients' satisfaction degree was conducted by x2-test and Logistic regression.It is found that the patient's satisfaction degree in the urban area was 76.5%.The major influencing factors to the patient's satisfaction degree are age,service attitude,medical environment,medical expense,technical level and so on. |
| Keywords: | Community health service satisfaction degree influencing factor |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ | |