医护人员心理资本、应对方式与工作倦怠关系

目的探讨医护人员心理资本、应对方式与工作倦怠的关系。方法采用心理资本量表、简易应对方式量表和Maslach工作倦怠量表通用版对河北省某省级三甲医院101名医护人员进行调查。结果(1)医生自我效能得分高于护士,成就感低落得分低于护士(P<0.05)。(2)心理资本与工作倦怠(乐观与成就感低落相关除外)呈显著负相关(P<0.01或P<0.05),消极应对与成就感低落呈显著正相关(P<0.01)。(3)希望对情绪衰竭和玩世不恭有明显负向预测(P<0.01,P<0.001),自我效能(P<0.001)和消极应对(P<0.05)对成就感低落分别有负向和或正向预测作用。结论提升心理资本水平,调整消极应对方式能有效预防和矫治医护人员工作倦怠;医院管理层应关注护士群体的心理状态。

Relationship among Psychological Capital, Coping Style and Job Burnout of Medical Staffs

Objective To explore the relationships among psychological capital, coping style and job burnout of medical staffs. Methods 101 medical staffs in one third-grade class A hospitals in Hebei were participated in the study , who as- sessed by Psychological Capital Questionnaire, Simplified Coping Style Questionnaire and Maslach Burnout Inventory- General Survey. Results （1） The score of self-efficiency of doctor was higher than that of nurse , however lower in personal accomplishment （t＇〈0.05） . （2） Psychological capital was negatively related with job burnout （P〈0.Olor P〈 0,05）, excluding the relation between resiliency and personal accomplishment. Then negative coping style was positively related to personal accomplishment （P〈0.01） . （3） Hope could negatively predict emotional exhaustion and depersonal- ization （P〈0.01 ; P〈0.001） . Self-efficfiency （P〈0.001） and negative coping style （P〈0.05） could negatively or positively predict personal accomplishment. Conclusions Psychological capital and negative coping style are important, may be the most influencing factors on job burnout in hospital staffs. The psychological state of nurses should be focused.