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医疗卫生市场中专病门诊的卫生服务需求研究
引用本文:朱长聪,李杨,刘典恩,宫晓丽.医疗卫生市场中专病门诊的卫生服务需求研究[J].中国医院管理,2011,31(6):55-56.
作者姓名:朱长聪  李杨  刘典恩  宫晓丽
作者单位:1. 青岛市市立医院,山东青岛,266001
2. 潍坊医学院卫生管理学院,山东潍坊,261053
摘    要:目的了解青岛市市立医院专病门诊的运行现状,分析患者对专病门诊的卫生服务需求情况。方法 通过调查问卷,抽样调查青岛市市立医院的门诊病人。结果 专病门诊的设立适应了患者的卫生服务需求,是门诊未来的发展趋势。结论 总结试点经验,增设更多的专病门诊,满足患者的卫生服务需求。

关 键 词:专病门诊  卫生服务需求  卫生服务供给  4C营销理论  SWOT  分析

Research on Health Service Demand of Specialized Disease Outpatient Service in Medical and Health Market
ZHU Chang-cong,LI Yang,LIU Dian-en,et al..Research on Health Service Demand of Specialized Disease Outpatient Service in Medical and Health Market[J].Chinese Hospital Management,2011,31(6):55-56.
Authors:ZHU Chang-cong  LI Yang  LIU Dian-en  
Institution:ZHU Chang-cong,LI Yang,LIU Dian-en,et al. Qingdao Municipal Hospital,Qingdao,Shandong,266001,China
Abstract:Objective To investigate the operational status of specialized disease outpatient department of Qingdao Municipal Hospital and research the health service demand of specialized disease outpatient department.Method Investigating the outpatients of Qingdao Municipal Hospital by the home-made questionnaires.Result Specialized disease outpatient department is adapted to patients' demand of health service.It is the trend of the development of outpatient department in the future.Conclusion Qingdao Municipal Hospi...
Keywords:specialized disease outpatient service  demand of health service  supply of health care  marketing theory of 4C  SWOT analysis  
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