深圳市龙岗区社康中心人力资源现状与人员稳定性分析

目的对深圳市社康中心卫生人力资源配置现状、人员工作满意度和离职意向进行分析,为提高社区卫生服务质量、促进社区卫生服务可持续发展提供参考依据。方法随机抽取59家社康中心,对目标机构及在职职工进行自填式问卷调查。采用氈2检验与 Logistic 回归分析模型进行数据处理。结果深圳市社康中心人力资源结构配置不合理,年龄分布以35岁以下为主；卫生人员数量不足,业务素质偏低；员工对工作报酬、福利待遇以及政府对机构的资助方面满意度低,10.70%的被调查者存在离职倾向,学历与收入水平是主要的人口学影响因素（P〈0.05）；同时,对所从事职务、福利待遇与培训机会的满意度情况也影响着人员的稳定性。结论应采取措施加强社区卫生服务工作人员培训；加大社区卫生人员经费投入,改善职工待遇；加强人力资源管理,确保资源合理高效利用。

Analysis of the Human Resources and Staff Stability of Community Health Service Cen-ters in Longgang District of Shenzhen City

Objectives To analyze the situation of human resource allocation,the job satisfaction and the turnover intention among community health service centers （CHCs）in Shenzhen,and to provide references for improving the quality and promoting sustainable development of community health service.Methods Anonymous self-adminis-tered questionnaire survey was conducted among active employees in 59 community health service centers,which were selected by a random sampling.Chi-square test and logistic regression models were used in the data process-ing.Results The human resource structure of CHCs in Shenzhen was irrational.The age distribution was mostly under 35 years old.Health workers were lacked and had low professional quality.The satisfactions on remunera-tion,welfare and government funding were low.10.70% of the staff had the intention of turnover.Meanwhile,the satisfaction of benefits,training opportunities and duties they undertaken also affected the stability of the staff.Con-clusions Effective measures should be taken to strengthen staff training and improve the quality of the professional, increase the funding of community health workers,and enhance human resources management to ensure the rational and efficient use of resources.