工作场所暴力对商丘市医务人员工作能力、工作满意度和转岗打算影响的通径分析

目的以职业紧张理论为模式探讨工作场所暴力对医务人员工作能力、工作满意度、转岗打算的影响,为科学评价工作场所暴力的作用过程和不良后果提供理论依据。方法采用分层整群随机抽样的方法抽取河南省商丘市5家市级医院483名医务人员作为研究对象,运用自制调查表对其遭受工作场所暴力、暴力恐惧、暴力应对资源、工作能力、工作满意度、转岗打算等情况进行调查。采用有序结果变量回归和通径分析探讨各变量的关系。结果通径分析显示:(1)工作场所暴力既可直接影响工作能力和工作满意度,又可间接通过暴力恐惧影响工作能力和工作满意度。(2)工作场所暴力通过暴力恐惧、工作满意度间接影响转岗打算。结论遭受工作场所暴力可以通过直接或间接作用影响医务人员的工作能力、工作满意度、转岗打算。应采取措施,控制工作场所暴力的发生以降低其不良影响。

Path analysis on workplace violence affecting work ability ,job satisfaction and turnover intent in health professionals in Shangqiu City

Objective To explore the effects of workplace violence on work ability,work satisfaction and turnover intent based on the theory of occupational stress in health professionals and to provide evidence for evaluating the process and consequence of workplace violence.Methods Subjects of 483 health professionals from 5 hospitals in Shangqiu city of Hennan Province were selected with stratified cluster random sampling method.Workplace violence,violent fear at work,coping resources,work ability,job satisfaction and turnover intent were measured with questionnaires.Ordinal regression analysis and path analysis were applied to analyze the data.Results Workplace violence had direct or indirect effects on the work ability and job satisfaction through the fear of future violence at work.Workplace violence only had indirect effects on turnover intent through the fear and job satisfaction in health professionals.Conclusion Workplace violence had direct and indirect effects on the work ability,job satisfaction and turnover intent.Measures should be taken to reduce workplace violence and it's effects in health professionals.