公立综合性医院整体绩效评估方法研究

目的:探讨建立适合现代公立综合性医院的整体绩效评估体系和方法。方法:借鉴现代企业绩效评估理念,设计影响医院绩效的相关因素(指标),从5种数据分析方法中筛选出有代表性的指标,通过主、客观赋权法综合确定指标权重,将指标进行标化后用层次分析法、TOPSIS法和因子分析法3种方法进行医院绩效综合评估。结果:筛选出的指标体系具有代表性、实用性和特异性,整合主、客观权数使权重分配的误差达到了最小化,3种评估模型的评估值排序基本一致,综合排序后产生了绩效优的医院。结论:本研究的指标体系、权重、评估模型和评估方法可供采用。

Study of Comprehensive Performance Evaluation on Synthesize State-owned Hospitals

Objective: The study is to investigate the methods of comprehensive performance evaluation adapting to the modern synthesize hospital. Method: According to the modern enterprise performance evaluation views, we design the related factors that affect the hospital performance results. Then we use five statistic methods to filtrate the more representative indexes. The weights of all the indexes were confirmed by objective and subjective weight analysis. After standardized all the indexes, we use 3 methods, Analytic Hierarchy Process, TOPSIS, Factor Analysis to evaluate comprehensive performance of these hospitals. Result: The screened evaluation indexes have the better representative, widely applied and dependent characteristics. The determined method of indexes weights coefficient has achieved the lowest error. The 3 evaluation models have acquired the basically consistent results and the results show that management performance of the hospital 2 was the best one. Conclusion: The established indexes system, weight coefficient, evaluation models and method may be applied.