| 医疗服务流程再造机制和构架 |
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| 引用本文： | 马安宁,黄进,张洪才.医疗服务流程再造机制和构架[J].卫生经济研究,2003(8):11-14. |
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| 作者姓名： | 马安宁 黄进 张洪才 |
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| 作者单位： | 山东省潍坊市卫生局,山东,潍坊,261061 |
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| 摘 要： | 在入世及市场经济条件下，如何打造医院的核心竞争力?本文提出应全面组织实施服务流程再造。分析医院核心服务流程、增强和支持服务流程的再造构架及需要注意的问题，建议导入5个方面的先进管理理念，促进服务流程的再造。
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| 关 键 词： | 服务流程再造 医疗机构 医院管理 核心竞争力 |
| 文章编号： | 1004-7778(2003)08-0011-04 |
The reestablished mechanism and structure of medical service flowing chart |
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| Ma Anning,Huang Jin,Zhang Hongcai.The reestablished mechanism and structure of medical service flowing chart[J].Health Economics Research,2003(8):11-14. |
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| Authors: | Ma Anning Huang Jin Zhang Hongcai |
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| Abstract: | After entering into the WTO,howto formthe core competitive power of hospitals under market economy?The authors addressed the reestablishment and execution of flowing chart of medical services.To facilitate the reestablishment of medical service flowing chart,some issues were discussed in detail concerning analysis of core service flowing chart of hospitals,support to the reestablished structure of medical service flowing chart and introduction of advanced management in five points. |
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| Keywords: | medical organization medical service flowing chart flowing chart reestablishment |
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