| 开展"优质护理服务示范工程"活动的效果分析 |
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| 引用本文： | 韩君,汤丰榕,徐丽娟,包蓉,江有琴.开展"优质护理服务示范工程"活动的效果分析[J].解放军护理杂志,2011,28(8):63-66. |
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| 作者姓名： | 韩君 汤丰榕 徐丽娟 包蓉 江有琴 |
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| 作者单位： | 解放军第411医院,护理部,上海,200081 |
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| 摘 要： | 目的 探讨"优质护理服务示范工程"的实施方法与效果.方法 结合医院实际制定实施方案,从提高人员思想认识、修订完善各项工作制度、提升护理团队综合素质、改革护理工作模式、加强护理安全管理等方面着手,并比较活动前后患者满意度和临床护理质量的相关指标.结果 实施"优质护理服务示范工程"活动后,临床护理服务质量及患者满意度均有显...
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| 关 键 词： | 优质护理服务示范工程 护理质量 满意度 |
Effectiveness Analysis of Implementation of High-quality Nursing Demonstration Project |
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| HAN Jun,TANG Feng-rong,XU Li-juan,BAO-Rong,JIANG You-qin.Effectiveness Analysis of Implementation of High-quality Nursing Demonstration Project[J].Nursing Journal of Chinese People's Liberation Army,2011,28(8):63-66. |
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| Authors: | HAN Jun TANG Feng-rong XU Li-juan BAO-Rong JIANG You-qin |
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| Institution: | HAN Jun,TANG Feng-rong,XU Li-juan,BAO-Rong,JIANG You-qin(Nursing Department,No.411 Hospital of PLA,Shanghai 200081,China) |
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| Abstract: | Objective To explore the implementation methods and effectiveness of high-quality nursing demonstration project.Methods The execution program was established based on the hospital condition by enhancing awareness of staffs,revising working system,improving care quality,reforming work model and intensifying security management.Meanwhile,the changes of patients' satisfaction and clinical nursing quality were compared before and after the practice of this program.Results The patients' satisfaction and nursing ... |
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| Keywords: | high-quality nursing demonstration project nursing quality satisfaction |
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