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PDCA循环法在体检中心质量控制中的应用
引用本文:陈庆瑜,陈锦武,甘小玲,廖蓓. PDCA循环法在体检中心质量控制中的应用[J]. 国际医药卫生导报, 2014, 20(19): 3060-3060
作者姓名:陈庆瑜  陈锦武  甘小玲  廖蓓
作者单位:中山大学孙逸仙纪念医院体检中心, 广州,510120
摘    要:目的探讨如何做好体检中心质量控制工作,促进健康体检规范化建设和学科管理水平的全面提升。方法将PDCA循环法运用于健康体检的各个环节,在组织计划、执行实施、检查监控和信息反馈处理的全过程进行体检质量的全面控制管理。结果客户满意度呈现上升趋势,学科管理水平和综合效益进一步提升。结论PDCA循环法对体检质量的持续改进和学科管理水平的不断提高具有重要意义。

关 键 词:PDCA循环法  健康体检  质量控制

Application of PDCA circulation method in quality control at health examination centre
Chen Qingyu,Chen Jinwu,Gan Xiaoling,Liao Bei. Application of PDCA circulation method in quality control at health examination centre[J]. International Medicine & Health Guidance News, 2014, 20(19): 3060-3060
Authors:Chen Qingyu  Chen Jinwu  Gan Xiaoling  Liao Bei
Affiliation:. (Health Examination Center, Sun Yat-Sen Memorial Hospital of Sun Yat-Sen University, Guangzhou 510120, China)
Abstract:Objective To investigate how to carry out quality control at health examination centre, in order to promote the standardization of health examination and management level. Method PDCA circulation method was applied in every link of health examination to control the quality with plan, do, cheek and action. Result Customers' satisfaction degree rose. The management level and comprehensive effectiveness promoted. Conclusion PDCA circulation method is important for continuous improvement of the quality of health examination and the promotion of management level.
Keywords:PDCA circulation method  Health examination  Quality control
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