Affiliation: | 1. Graduate Program in Nursing Administration, New York University College of Nursing, New York, NY, USA Correspondence Eloise Balasco Cathcart New York University College of Nursing 726 Broadway #1020 New York NY 10003 USA E-mail:eloise.cathcart@nyu.edu;2. Center for Nursing Excellence, The Brigham and Women's Hospital, Boston, MA, USA |