医院管理培训效果评估指标体系研究

目的构建科学、实用的医院管理培训效果评估指标体系。方法通过预调查和专家访谈设计指标体系,运用Delphi法进行指标的筛选,层次分析法用于指标权重的确定。结果构建的培训效果评估指标体系包括反应层、学习层、行为层和结果层4个层面的11项一级指标和54项二级指标,确定了各级指标的权重,指标权重判断矩阵排序一致性比率均小于0.100;2轮调查问卷的有效回收率均高于90%,专家的权威系数均在0.8以上,指标变异系数为0.08～0.22之间,协调系数经检验呈显著性(P<0.001)。结论构建的医院管理培训效果评估指标体系层次分明,指标数量适中,权重合理稳定,具备良好的可操作性。

Study on Evaluation Index System of Hospital Management Traiing Effect

Objective To establish scientific and reasonable evaluation index system of hospital management training effect. Method The methods of pre-investigation and expert interview were adopted for index system design. The in- dexes were screened by applying Delphi method. Analytic Hierarchy Process （AHP） was used to set weight coefficient of each index. Result The system included 4 levels, 11 ClassⅠ indexes and 54 Class Ⅱ indexes. The weight of indexes were identified, CR〈0.100. The respond rates of two-round questionnaire were all higher than 90%. The authority coeffi- cient of experts was beyond 0.8. The indexes variation coefficient were 0.08 ~ 0.22. Coefficient of Kendall＇s W was sig- nificant by inspection （P〈0.001）. Conclusion Hospital management training effect evaluation index system has a clear hierarchical structure, moderate number of indicators, reasonably stable weight and good workability, which can work as an effective tool for training effect evaluation.