一站式儿童保健服务模式与儿童保健质量的探讨

目的 观察一站式儿童保健服务模式对促进儿童保健质量的效果。方法 从2010年1月至2013年1月山东省青岛市城阳区人民医院儿童保健区接收的儿童中抽取160例作为研究对象，随机分为干预组和对照组，每组各80例。对干预组儿童实施一站式儿童保健服务模式，对照组儿童实施常规儿童保健服务模式，对比6个月后两组儿童的保健质量。结果 儿童保健情况：干预组儿童保健系统管理率为82．51％，保健时平均等待时间为32．3±4．8min；对照组儿童保健系统管理率为63．87％，保健时平均等待时间为54．1±7．6min；干预组儿童保健的系统管理率及平均等待时间均优于对照组，差异有统计学意义（χ^2=4．713，t＝4．681，均P＜0．05）。儿童家属满意度：干预组儿童家属满意率为95％，对照组儿童家属满意率为75％，前者高于后者，差异有统计学意义（χ^2=4．619，P＜0．05）。结论 开展一站式儿童保健服务能明显提高儿童保健质量，值得进一步的普及和推广。

Discussion on the effect of one-stop child health care service model on child care quality

Objective To observe the effect of one-stop child health care service model on promoting child care quality .Methods From January 2010 to January 2013 160 children were selected from those admitted in Chengyang District People ’ s Hospital of Qingdao City in Shandong Province for the study , and they were randomly divided into intervention group and control group with 80 cases in each .The intervention group received one-stop child health care service model , while the control group accepted conventional child health care service model.The child health care of two groups was compared after 6 months.Results The systematic management rate of child health care of the intervention group was 82.51%, and the average waiting time was 32.3 ±4.8min.Those of the control group were 63.87%and 54.1 ±7.6min, respectively.The intervention group was superior to the control group in systematic management rate and average waiting time with statistical significance （χ^2=4.713,t=4.681, both P〈0.05）.The family satisfaction rate of the intervention group was 95%, which was significantly higher than that of the control group （75%） （χ^2=4.619, P〈0.05）.Conclusion The one-stop child health care service can improve the quality of health care for children , so it is worth further popularizing .