护士遭受工作场所欺负情况与工作满意度的相关性分析

目的了解乌鲁木齐市某三甲医院临床护士工作情况,综合评价护士遭受工作场所欺负情况和护士工作满意度的相关性,为制定相关政策提供依据。方法采用一般情况调查表、中文版负性行为问卷和护士工作满意度量表,对乌鲁木齐市某三甲医院的350名临床护士进行问卷调查。结果受调查的298名护士中87.9%的护士在近6个月里存在受欺负现象;不同年龄组工作场所欺负总分差异有统计学意义(F=7.97,P<0.05),不同月收入组工作场所欺负总分差异有统计学意义(F=14.66,P<0.05);年龄与工作场所欺负总分有相关性(r=-0.198,P<0.05),文化程度与工作场所欺负总分有相关性(r=0.07,P<0.05),夜班个数与工作场所欺负总分有相关性(r=0.36,P<0.05);月收入与工作满意度总分有相关性(r=-0.15,P<0.05),婚姻状况与工作满意度总分有相关性(r=-0.13,P<0.05),夜班个数与工作满意度总分有相关性(r=-0.33,P<0.05),用工性质与工作满意度总分有相关性(r=0.13,P<0.05);个人相关欺负、工作相关欺负和组织不公等3个项目都与工作满意度总分有相关性(P<0.05)。结论医院管理部门应增加对年轻、非正式以及已婚护士的关注,增加护士的培训及学历提升机会,增加护士的收入,减少夜班频率,从而降低工作相关欺负,提升护士的工作满意度。

Correlation between nurses' workplace bullying and job satisfaction

[Objective] To understand the working status of clinical nurses in a grade-A tertiary hospital of Urumqi,comprehensively evaluate the correlation between workplace bullying and nurses’ job satisfaction,and provide a basis for formulating relevant policies.[Methods]The general situation questionnaire,Chinese version of negative sexual behavior questionnaire and job satisfaction scale were used to survey 350 clinical nurses in a grade-A tertiary hospital of Urumqi.[Results]87.9% of 298 nurses have been bullied in the past six months. The difference in workplace bullying score was statistically significant among different age groups(F=7.97,P<0.05),and the difference in workplace bullying score was statistically significant among different monthly income groups(F=14.66,P<0.05). The workplace bullying score was correlated with age(r=-0.198,P<0.05),education level(r=0.07,P<0.05) and number of night shift(r=0.36,P<0.05). The job satisfaction score was correlated with monthly income(r=-0.15,P<0.05),marital status(r=-0.13,P<0.05),number of night shift(r=-0.33,P<0.05) and nature of employment(r=0.13,P<0.05). Three dimensions of individual-related bullying,job related bullying and organizational injustice are correlated with job satisfaction score(P<0.05).[Conclusion]The hospital management department should pay more attention to young,temporary and married nurses,increase training and educational opportunities for nurses,increase nurses’ income,and reduce night shift frequency,so as to reduce work-related bullying and improve the job satisfaction of nurses.