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| 信息技术基础架构库服务管理系统在专科医院的应用 | |
| 引用本文： | 马淼. 信息技术基础架构库服务管理系统在专科医院的应用[J]. 中华医学图书情报杂志, 2015, 24(8): 39-42 |
| 作者姓名： | 马淼 |
| 作者单位： | 首都医科大学附属北京妇产医院，北京 100026 |
| 摘 要： | 概述了信息技术基础架构库(ITIL)的基本情况，从运维管理、事件管理、任务管理、问题管理等方面介绍了ITIL服务管理流程及其在北京妇产医院的应用，并对应用效果进行了评述，对存在的问题提出了建议。 |
| 关 键 词： | 信息技术基础架构库；IT；服务管理系统；专科医院 |
| 收稿时间： | 2015-04-19 |
Application of information technology infrastructure library service management system in special hospitals |
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| MA Miao. Application of information technology infrastructure library service management system in special hospitals[J]. Chinese Journal of Medical Library and Information Science, 2015, 24(8): 39-42 | |
| Authors: | MA Miao |
| Affiliation: | Beijing Obstetrics and Gynecology Hospital, Capital Medical University, Beijing 100026, China |
| Abstract: | After the information technology infrastructure library (ITIL) was briefed,the service management process of ITIL and its application in Affiliated Beijing Maternity Hospital of Capital Medical University were described in terms of its operation management, events management, tasks management, problems management followed by an assessment of its application effects with suggestions put forward for the solution of its problems. |
| Keywords: | Information technology infrastructure library Information technology Service management system Special hospital |
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