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| 实行预约挂号状况分析 | |
| 引用本文： | 张文,倪美兰,郝瑞生,林美雄,李涛仪,廖新建. 实行预约挂号状况分析[J]. 中国病案, 2011, 12(5): 5-6 |
| 作者姓名： | 张文 倪美兰 郝瑞生 林美雄 李涛仪 廖新建 |
| 作者单位： | 1. 武警总医院门诊部,北京市,100039 2. 武警公安部消防局门诊部,北京市,100078 3. 武警海南三亚疗养院医务处,海南省,572000 |
| 摘 要： | 目的分析门诊挂号现状,提高预约挂号比例,解决老百姓＂挂号难＂的问题。方法通过现有门诊挂号的三种模式,开展调查,对统计数据进行对比分析。结果窗口挂号仍然是患者多年养成的就医习惯占99.42%;电话预约挂号占0.24%;网络预约挂号约占0.34%。结论改变患者多年养成的就医习惯,需要引导患者转变就医挂号观念,疏导患者就医挂号合理性,医院加大宣传力度,探索有效的预约挂号方法,提高预约挂号比例,减轻挂号窗口压力,缩短患者就诊时间,控制和减少院内交叉感染,真正解决＂挂号难＂的问题,提高预约挂号率。 |
| 关 键 词： | 门诊挂号 预约模式 转变观念 解决看病难 |
An Analysis on Situation of Registration and Booking System |
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| Zhang Wen,Ni Meilan,Hao Ruisheng,Lin Meixiong,Li Taoyi,Liao Xinjian. An Analysis on Situation of Registration and Booking System[J]. Chinese Medical Record, 2011, 12(5): 5-6 | |
| Authors: | Zhang Wen Ni Meilan Hao Ruisheng Lin Meixiong Li Taoyi Liao Xinjian |
| Affiliation: | Zhang Wen,Ni Meilan,Hao Ruisheng,Lin Meixiong,Outpatient Department,The General Hospital of Armed Police Force,Beijing,100039,China,Li Taoyi,Fire-fighting Bureau,Ministry of Public Security,Armed Police Force,Beijing 100078,Liao Xinjian,Medical Affair Department,Sanya Healthcare Hospital,Sanya,572000,Hainan Province |
| Abstract: | Objective The situation of outpatient registration system is analyzed for improving the proportion of it to settle the problem of hard-to-registration.Methods The paper has an investigation and comparison analysis through the current three modes of outpatient registration.Results Window registration is a habit of patients for years which take up 99.42%;phone registration takes up 0.24%;network registration takes up 0.34%.Conclusions To change their habit of seeing doctor,we need to lead patients to transfor... |
| Keywords: | Registration of outpatient Mode of booking Transform concept Settle the problem of hard-to-registration |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ | |