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Barriers to patient portal access among veterans receiving home‐based primary care: a qualitative study
Authors:Rebecca G. Mishuris MD  MS  Max Stewart BA  Gemmae M. Fix PhD  Thomas Marcello BA  D. Keith McInnes ScD  Timothy P. Hogan PhD  Judith B. Boardman APRN PhD  Steven R. Simon MD MPH
Affiliation:1. Section of General Internal Medicine, VA Boston Healthcare System, Boston, MA, USA;2. Division of General Medicine and Primary Care, Brigham and Women's Hospital, Boston, MA, USA;3. Harvard Medical School, Boston, MA, USA;4. Center for Healthcare Organization and Implementation Research (CHOIR), VA Health Services Research and Development Service, Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA, USA;5. Department of Health Policy and Management, Boston University School of Public Health, Boston, MA, USA;6. HIV/Hepatitis Quality Enhancement Research Initiative (QUERI) Program, Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA, USA;7. eHealth Quality Enhancement Research Initiative (QUERI), Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA, USA;8. Division of Health Informatics and Implementation Science, Department of Quantitative Health Sciences, University of Massachusetts Medical School, Worcester, MA, USA;9. Home Based Primary Care Program, VA Boston Healthcare System, Boston, MA, USA;10. Salem State University, Salem, MA, USA
Abstract:
Keywords:access to care  health information technology  vulnerable populations
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