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如何提高专家门诊的资源效应
引用本文:刘广东,徐红霞,曹秀堂. 如何提高专家门诊的资源效应[J]. 中国卫生质量管理, 2012, 19(5): 41-43
作者姓名:刘广东  徐红霞  曹秀堂
作者单位:中国人民解放军总医院 北京100853
基金项目:中国医院协会医院管理研究课题资助
摘    要:以某大型综合性医院专家门诊为例,指出专家门诊存在号源稀缺,计划外停诊,出诊科室与门诊部沟通不畅,患者认识误区等问题。提出了以下建议:落实专家团队接诊,完善同资历专家替诊制度,取消点名挂号方式,优化专家诊室管理,改进专家请假流程,加强对患者的引导等。

关 键 词:专家门诊  管理  问题  改进

How to Improve the Resources Effect of Specialist Clinic
LIU Guangdong , XU Hongxia , CAO Xiutang. How to Improve the Resources Effect of Specialist Clinic[J]. Chinese Health Quality Management, 2012, 19(5): 41-43
Authors:LIU Guangdong    XU Hongxia    CAO Xiutang
Abstract:Taking specialist clinics in a large general hospital as example, the study pointed out that specialist clinics had sev- eral problems, such as registration source scarce, the unplanned stop of clinic, poor communication between specialist department and outpatient department, patients misunderstanding, etc. Suggestions were put forward as following: implementation of the spe- cialist team; improvement of the system of same qualifications specialists for consultation; cancelation of the named registration ; op- timization of specialist clinic management; improvement of specialist leave process; and to strengthen the guidance for patients.
Keywords:Specialist Clinic  Management  Problems  Improvement
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