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Exploring the impact of staff absenteeism on patient satisfaction using routine databases in a university hospital |
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| Authors: | E. Duclay MPharm J.B. Hardouin PhD V. Sébille PhD E. Anthoine MMathStat L. Moret MD PhD |
| Affiliation: | 1. Public Health Department, PHU11, Nantes University Hospital, Nantes, France;2. EA 4275: Biostatistics, Pharmaco‐epidemiology and Subjective Measures in Health Sciences, University of Nantes, Faculty of Pharmaceutical Sciences, Nantes, France;3. Clinical Research and Biometry Department, Nantes University Hospital, Nantes, France |
| Abstract: | |
| Keywords: | patient satisfaction performance indicators quality improvement quality of care staff absenteeism |