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基于患者偏好的医患知识转移策略探讨
引用本文:张大亮,董艳,朱静. 基于患者偏好的医患知识转移策略探讨[J]. 中华医院管理杂志, 2009, 25(10). DOI: 10.3760/cma.j.issn.1000-6672.2009.10.007
作者姓名:张大亮  董艳  朱静
作者单位:浙江大学管理学院,杭州,310058
摘    要:
医患知识转移在医疗服务巾起到重要的作用.通过对患者的基本特征和偏好特点进行实证调查,以信息偏好、决策偏好、感知疾病严重程度和参考群体影响这4个影响因素作为标准,将被调查患者分为6类,即矛盾型、完全被动型、自我型、决策偏好型、完全平等型和积极型.并依据每种类型的偏好特点提出不同的医患知识转移策略,为医护人员进行有效的医患沟通提供参考.

关 键 词:患者偏好  医患知识转移  医患沟通

Research on the strategy of doctor-patient knowledge transfer based on patient preference
ZHANG Da-liang,DONG Yan,ZHU Jing. Research on the strategy of doctor-patient knowledge transfer based on patient preference[J]. Chinese Journal of Hospital Administration, 2009, 25(10). DOI: 10.3760/cma.j.issn.1000-6672.2009.10.007
Authors:ZHANG Da-liang  DONG Yan  ZHU Jing
Abstract:
Doctor-Patient knowledge transfer plays an important role in clinical service.In an evidence-based investigation on their basic features and preference,patients investigated fall into six categories according four influence factors.These factors comprise,set as the criteria,information preference,decision-making preference,perceived severity of disease and influence of reference group.The six groups are the contradiction group,reactive group,ego group,decision preference group,total equality group,and positive group.Doctor-Patient knowledge transfer stategiea are suggested based on the preference features of the six groups.These strategies serve as references and paramedics for doctors to perform effective doctor-patient communication.
Keywords:Patient preference  Doctor-Patient knowledge transfer  Transfer strategy
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