多系统联动护理绩效考核信息系统的构建及应用

目的建立基于多系统联动的护理绩效考核信息系统,评价其在临床中的应用效果。方法抽取4个非试点病区为对照组,4个试点病区为实验组。对照组采用传统的Excel表进行绩效核算;实验组采用基于HIS系统、移动护理系统、护理排班系统、护理质量管理系统、满意度调查系统的多系统联动的护理绩效考核系统。比较2017年1~12月两组月绩效考核统计核算时间、绩效考核结果公示期内偏差率及护士对绩效考核满意度。结果实验组的月绩效考核统计核算时间、绩效考核结果公示期内偏差率显著低于对照组(均P<0.01),护士对绩效考核满意度得分显著高于对照组(P<0.01)。结论基于多系统联动的护理绩效考核信息系统的建立,实现绩效自动核算,可缩短月绩效考核统计核算时间,降低绩效考核结果公示期内偏差率,提高护士对绩效考核的满意度,提高护理管理效率。

Design and implementation of a multisystem based nursing performance appraisal information system

Objective To develop a multi-system based nursing performance appraisal information system and to evaluate its clinical application effect. Methods Four wards were treated as the control group and employed Microsoft Office Excel for nursing performance appraisal, and 4 wards were served as the experimental group and utilized a novel multi-system based information system for nursing performance evaluation, including HIS system, mobile nursing system, nursing scheduling system, nursing quality management system and patient satisfaction survey system. Average monthly time spent on performance appraisal, deviation rate of the results and nurses′ satisfaction with performance appraisal were compared between the two groups in the year of 2017. Results The experimental group showed shorter time of performance appraisal, lower deviation rate and higher nurses′ satisfaction compared with the control group ( P <0.01 for all). Conclusion The multi-system based nursing performance appraisal information system achieves automatic calculation of nursing performance, thus to shorten performance appraisal time, decrease deviation of the results, improve nurses′ satisfaction, and enhance efficiency of nursing management.