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我国社区卫生人力流动影响因素鱼骨图分析
引用本文:张强,吴少玮,方鹏骞.我国社区卫生人力流动影响因素鱼骨图分析[J].医学与社会,2012,25(1):54-57.
作者姓名:张强  吴少玮  方鹏骞
作者单位:1. 华中科技大学同济医学院医药卫生管理学院医院管理与发展研究中心,武汉,430030;华中科技大学同济医学院附属协和医院,武汉,430022
2. 华中科技大学同济医学院附属协和医院,武汉,430022
3. 华中科技大学同济医学院医药卫生管理学院医院管理与发展研究中心,武汉,430030
摘    要:目的:通过对影响社区卫生人力流动的影响因素进行分析,提出稳定社区卫生人力的建议。方法:通过个人访谈和文献查阅收集资料,运用鱼骨图分析法,对于我国社区卫生人力资源流动的影响因素进行分析。结果:影响社区卫生人力资源流动的影响因素可以分为社会因素、组织因素和个人因素3部分。结论:影响我国社区人力资源流动的影响因素有以下几个方面:社会因素方面,政府投入不足,保障制度不健全;机构层面,管理制度如激励机制、晋升制度不健全;个人因素,如年龄、性别、专业、学历、职称等。建议:为稳定社区卫生人力资源队伍,政府应高度重视社区工作,合理加大政府投入;下放人事权给社区卫生服务机构;提高社区卫生服务机构员工的收入水平;制定合理的人员培训制度;建立合理的卫生技术人员职称晋升制度;对员工实行柔性管理。

关 键 词:社区卫生  人力资源

Analysis by Fish Bone Diagram on Human Resources Flow in Community Health Service Institutions in China
Institution:Zhang Qiang et al Center for Hospital Management and Development Research,Tongji Medical College,HUST,Wuhan,430030
Abstract:Objective: Analyzing and classifying the factors which affect the human resources’ flow,then provide some suggestions to steady the human resources.Methods: By literature analysis,collecting the literature about human resources flow and analyzing the factor of human resources’ flow in community health service institutions by fish bone diagram.Results: The factors which affect the stability of human resources in community health service institution could be divided into social factors,organizational factors and personal factors.Conclusion: Effects of the human resources’s flow in community health service institutions:social factors,government investment for community health ser-vice institutions was not full,security system was not perfect;organizational factors,such as incentive management system,promotion system are not perfect;personal factors such as age,gender,profession,education,job title and so on.Suggestions: In order to steady the human reso-urces in community health service institution,increase the reasonable input to community health service;give the right to community health service institutions for choosing the right person to work;raise the income level;establish a reasonable system of personnel training and a ra-tional system for health staff’s title promotion;implement the flexible management to the staff in community health service institutions.
Keywords:Community health  Human resources
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