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我院安全文化建设的实践与思考
引用本文:王力红,赵国光,杨莘,李小莹,邵文利,李永忠.我院安全文化建设的实践与思考[J].中华医院管理杂志,2009,25(8):595-598.
作者姓名:王力红  赵国光  杨莘  李小莹  邵文利  李永忠
作者单位:首都医科大学宣武医院,北京,10053;
摘    要:安全文化是安全科学领域的一项安全保障新对策,在安全管理中起着重要作用.我院通过创新安全文化培育方式和营造安全服务氛围,用制度规范和制约医疗行为以保障患者安全,建立科学的评价-反馈-改进体系,开展人文技能培训活动以构建和谐医患关系,优化服务流程以提高服务水平,从而把医疗质量和患者安全工作做深做细.

关 键 词:医院安全文化    医院制度    医疗质量    

On the practice and insights of building a safety-oriented culture in the hospital
Abstract:Safety-based culture is a new practice of safety assurance in the area of safety-based science,playing a key role in safety managemenL By means of innovating a safety-based culture and nurturing a safe service atmosphere,the hospital regulates medical behavior with regulations to guarantee patient safety,builds a scientific appraisal-feedback-improvement system,and launch people-oriented skills training to build a harmonic doctor-patient relationship.All these aim to better the service flow and service,upgrading both quality of care and patient safety.
Keywords:Hospital safety-based cultureHospital regulationsQuality of care
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