我院安全文化建设的实践与思考 |
| |
引用本文: | 王力红,赵国光,杨莘,李小莹,邵文利,李永忠.我院安全文化建设的实践与思考[J].中华医院管理杂志,2009,25(8):595-598. |
| |
作者姓名: | 王力红 赵国光 杨莘 李小莹 邵文利 李永忠 |
| |
作者单位: | 首都医科大学宣武医院,北京,10053; |
| |
摘 要: | 安全文化是安全科学领域的一项安全保障新对策,在安全管理中起着重要作用.我院通过创新安全文化培育方式和营造安全服务氛围,用制度规范和制约医疗行为以保障患者安全,建立科学的评价-反馈-改进体系,开展人文技能培训活动以构建和谐医患关系,优化服务流程以提高服务水平,从而把医疗质量和患者安全工作做深做细.
|
关 键 词: | 医院安全文化 医院制度 医疗质量 |
On the practice and insights of building a safety-oriented culture in the hospital |
| |
Abstract: | Safety-based culture is a new practice of safety assurance in the area of safety-based science,playing a key role in safety managemenL By means of innovating a safety-based culture and nurturing a safe service atmosphere,the hospital regulates medical behavior with regulations to guarantee patient safety,builds a scientific appraisal-feedback-improvement system,and launch people-oriented skills training to build a harmonic doctor-patient relationship.All these aim to better the service flow and service,upgrading both quality of care and patient safety. |
| |
Keywords: | Hospital safety-based cultureHospital regulationsQuality of care |
|
|