手术室实施优质护理服务的效果探讨 |
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引用本文: | 李福宣,白晓霞,敬洁,包安竹. 手术室实施优质护理服务的效果探讨[J]. 护理实践与研究, 2012, 9(7): 135-137 |
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作者姓名: | 李福宣 白晓霞 敬洁 包安竹 |
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作者单位: | 四川省人民医院手术室,610072 |
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摘 要: | 目的:探讨手术室实施优质护理服务的效果。方法:成立领导小组,统一认识,对患者和医师实施优质护理服务,定期质量检查和满意度调查。结果:实施优质护理服务后,手术室护理质量和满意度均高于实施前,差异有统计学意义(P<0.01,P<0.05)。结论:优质护理服务能够有效提高手术室护士综合素质、护理工作质量和满意度。
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关 键 词: | 优质护理服务 手术室 护理质量 满意度 |
Explore on efficacy of high-quality nursing service in operating room. |
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Affiliation: | LI Fu -xuan,BAI Xiao -xia,JING Jie,et alSichuan Provincial People's Hospital,Chengdu 610072 |
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Abstract: | To explore effect on improving the high - quality nursing service in operating room. Methods:A leading group was set up to unified and guide understanding. The high -quality nursing service was applied to patients and doctors. The checks and satisfied survey were used periodically. Re- suits :The nursing quality and the satisfaction for patients and doctors were significantly improved comparing with that before implementing the project (P 〈 0.01, P 〈 0.05 ). Conclusion:To carry out high -quality nursing service can effectively improved the overall quality of nurses, the nursing quality and the satisfaction for patients and doctors. |
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Keywords: | High - quality nursing service Opel ating room Nursing quality Satisfaction |
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