养老机构护理员工作倦怠及社会支持度的调查与分析

目的了解湖南省养老护理队伍的基本现状,调查养老护理员工作倦怠水平与社会支持的相关因素,为更好地开展养老护理工作提供依据。方法便利抽样选取湖南省7所养老机构的102名养老护理员,应用工作倦怠量表(maslach burnout inventory-general survey,MBI-GS)和社会支持量表(social support rating scale,SSRS)对其进行问卷调查。结果养老机构护理员普遍存在工作倦怠感,并且社会支持对养老护理员的工作倦怠水平具有重要的影响,在总体上两者呈负相关(P0.05),逐步回归分析两者的各个维度有进一步的关系。结论社会、政府、养老机构应当重视养老护理员的工作倦怠问题,并且充分考虑工作倦怠与社会支持的密切关系,可适当采取奖励机制、公平分配、加强培训以及提供心理疏导等方式预防和减轻养老护理员的工作倦怠,提高养老护理质量。

Investigation and Analysis of Job Burnout and Social Support of Nursing Staffs Worked in Nursing Homes

Objective To understand the basic situation of nursing staffs in Hunan province,to survey the related factors of their job burnout and social support,to provide evidence to better inplement nursing job for elolely.Methods Totally 102 nursing staffs were randomly selected from seven nursing homes in Hu’nan,and investigated by using MBI-GS and SSRS.Results Job burnout was a common phenomenon in nursing staffs who worked in the nursing homes,and social support had an important influence on the staffs’job burnout level,in general,the two parts showed a negative correlation （P＆lt;0.05）.Stepwise re-gression analysis showed the further relationship in each dimension.Conclusion Society,government and nursing homes should pay attention to the problem of the nursing staffs’job burnout,and fully consider the close relationship between the job burnout and social support by using appropriate incentives,fair dis-tribution,strengthening the training and providing psychological counseling to prevent and reduce the job burnout,and improve the nursing quality.