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医疗质量精细化管理的实践
引用本文:厉伟民,赵永明,陈君卿,陈翔,王跃胜. 医疗质量精细化管理的实践[J]. 中国医院, 2012, 0(11): 9-12
作者姓名:厉伟民  赵永明  陈君卿  陈翔  王跃胜
作者单位:浙江省东阳市人民医院,322100 东阳市吴宁西路60号
基金项目:基金项目:卫生部医院管理研究所医院可持续发展研究项目[2011ZHA-YZJ205],[2010ZHA-YZJ207]
摘    要:
东阳市人民医院改革传统医疗质量管理模式,将精细化理念引入到医疗质量管理实践中,按照终末质量和过程质量并重的原则,构建了医疗质量精细化管理体系和管理机制,充分利用信息化平台,通过优化指标体系,细化层级责任,优化监控手段,常化监督提醒,强化考核奖惩,使医疗品质持续改进机制不断完善,医疗服务质量稳步提升。

关 键 词:医疗质量  精细化管理

Practice on medical quality lean management
Affiliation:LI Weimin, ZHAO Yongming, CHEN Junqing, et al Dongyang Municipal People's Hospital, No.60, Wuning West Road, Dongyang, 322100, Zhejiang Province, PRC
Abstract:
The traditional medical quality management mode is reformed. Lean management is introduced in practice of medical quality management. According to the principle of paying equal attention to terminal quality and link quality, the lean management system and mechanism in Dongyang People's Hospital has been shaped. By optimizing index system, refining hierarchy responsibility, improving, monitoring, regulating inspection, strengthening evaluation, medical quality sustainable promotion mechanism will be continuingly improved and medical quality will be promoted stably.
Keywords:medical quality   lean management
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