PDCA循环管理对手术室低年资护士工作满意度的影响

目的:探讨PDCA循环用于手术室低年资护士管理对提高其工作满意度的影响。方法:将PDCA循环用于低年资护士的管理:根据手术室低年资护士的工作现状,找出现存问题,分析原因及影响因素,制定措施和计划并实施;调查效果,跟进检查,提高措施和计划落实的有效性;总结检查的结果,对未解决的问题,转入下一个PDCA循环。采用明尼苏达满意度问卷,分析比较PDCA循环运用前(2006年1月～2008年12月)和运用后(2009年1月～2011年12月)手术室低年资护士的工作满意度情况。结果:实施PDCA循环管理后低年资护士工作满意度高于实施前(P<0.01)。结论:运用PDCA循环管理可有效提高手术室低年资护士的工作满意度,防止护理人才的流失,稳定护理队伍。

Influence of PDCA in the monagement of junior nurses on job satisfaction in operating room

Objective ：To explore the influence of PDCA in the management of junior nurses on improving job satisfaction in operating room, Methods： PDCA circulation for junior nurses＇ management：according to status quo of junior nurses in operation reom,find out the existing problems,reasons and influence factors analysis,formulate measures and plans and implement; survey results, follow- up inspection, improve the effectiveness of measures and implement plans; summary of examination results, the unsolved problems, into the next PDCA cycle. Used Minnesota satisfaction questionnaire（MSQ） to analyze the job satisfaction of junior nurses before used PDCA （ January 2006 to December 2008 ） and after used PDCA （ January 2009 to December 2011 ） in operation room. Results：After used PDCA circulation nurses＇ job satisfaction were increased,and the difference was statistically significant （P 〈 0.01 ）. Conclusion： Applieation of PDCA circulation is beneficial to the improvement of nurses＇ job satisfaction in operating room,to prevent the loss of nursing talents and stable the nursing team.