安徽省结核病防治人员工作满意度调查分析

目的 了解安徽省各市县结核病防治人员(以下简称结防人员)工作满意度,为全省结防人力资源建设提供参考依据。 方法 2019 年 8 月 1-31 日对全省各市县所有结防人员进行问卷调查,共收回问卷 622 份,其中有效问卷 605 份。 分析结防人员在领导行为、单位管理体系、工作薪酬、工作环境和压力、工作中的人际关系、工作主观意愿以及工作升迁机会七个维度的满意度。 结果 安徽省结防人员工作总满意度平均分值为(3. 84±0. 58)分,介于满意与无意见之间,对领导行为、工作中的人际关系维度满意度较高,对工作薪酬、工作升迁机会维度满意度较低。不同分组中,男性、年纪较轻、工作年限≤5 年、具有高级职称、领导职务、在市级医院工作、年收入≥10 万元的结防人员工作总体满意度和多个维度满意度较高,女性、中年、工作年限≥26 年、中级职称、无领导职务的结防人员总体满意度和多个维度满意度较低。 结论 注重全省结防专业人才梯队建设,激发中级职称等结防中坚力量的工作活力,建立更加合理有效能激励工作的收入分配制度是安徽省结核病防治人力资源建设下一步工作重点。

Investigation and analysis on the job satisfaction in tuberculosis control professionals in Anhui Province

Objective To understand the job satisfaction in tuberculosis control staff working in city and county institutions in Anhui Province for reference evidence in construction of human resources across the province. Methods A questionnaire survey was conducted on all tuberculosis control professionals working in city and county institutions in our province from August 1 to 31, 2019. A total of 622 questionnaires were retrieved, of which 605 were valid. Then the questionnaires were analyzed on the personnel satisfaction with the leadership behavior, institutional management system, work pay, working environment and pressure, interpersonal relationship at work, subjective willingness to work, and job promotion opportunities. Results The average scoring on general job satisfaction was 3. 84±0. 58 in the tuberculosis control staff in Anhui Province, which was between satisfaction and just so-so. Most staff were satisfied with the leadership behaviors and interpersonal relationship at work, yet less satisfied with their pay for job and opportunities for job promotion. In different groups of professionals, males, younger staff, and those with working years≤5 years, with senior academic titles, at leadership position, working in municipal hospitals and with annual income≥100,000 RMB yuan had higher satisfaction in general. However, female and middle-aged staff, personnel with working years≥26 years, with intermediate academic titles and ordinary staff were lower in satisfaction with their job. Conclusion The findings suggest that our efforts should be paid on following construction of the professional teams in anti-tuberculosis field in hierarchy fashion by inspiring the vitality of the professionals with intermediate academic titles, establishing a fairer, reasonable and effective incentive system via income regulation in all professionals either working in cities or counties in Anhui Province