| 满意度攻关在中医特色护理服务中的应用 |
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| 引用本文： | 王秀锋,高雪华,向岚,王瑾,冯文超,甘云霞.满意度攻关在中医特色护理服务中的应用[J].甘肃中医,2011,24(3):64-65. |
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| 作者姓名： | 王秀锋 高雪华 向岚 王瑾 冯文超 甘云霞 |
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| 作者单位： | 1. 中国人民解放军兰州军区兰州总医院,甘肃,兰州,730050
2. 甘肃省中医院 |
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| 基金项目： | 甘肃省中医药管理局(编号GZK-2008-4) |
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| 摘 要： | 目的:探讨满意度攻关在中医特色护理服务中的应用.方法:选取接受中医特色护理服务的1 400名患者,采用数字表法随机分为攻关组和对照组各700例,对照组实施中医特色护理服务,攻关组除中医特色护理服务外,同时积极实施满意度攻关措施和攻关重点护理措施.结果:2组满意率比较攻关组明显优于对照组,有显著性差异(P＜0.05).结...
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| 关 键 词： | 满意度攻关 中医护理学 满意度 |
The Application of Satisfaction Degree Research in TCM-Characterized Nursing |
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| WANG Xiu-feng,GAO Xue-hua,XIANG Lan,WANG Jin,FENG Wen-chao,GAN Yun-xia.The Application of Satisfaction Degree Research in TCM-Characterized Nursing[J].Gansu Journal of Traditional Chinese Medicine,2011,24(3):64-65. |
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| Authors: | WANG Xiu-feng GAO Xue-hua XIANG Lan WANG Jin FENG Wen-chao GAN Yun-xia |
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| Institution: | WANG Xiu-feng1,GAO Xue-hua2,XIANG Lan1,WANG Jin1,FENG Wen-chao1,GAN Yun-xia1 1 The Military General Hospital of Lanzhou PLA,Lanzhou Gansu China 730050,2 Gansu Province Hospital of TCM |
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| Abstract: | Objective:To explore the use of satisfaction degree development in TCM-characterized nursing.Methods:Selected 1,400 patients who received care TCM features.By number table,patients randomly divided into research group and control group of 700 cases.The control group received TCM-characterized nursing,and research group received characteristics of nursing services,in addition,also received satisfaction measures and research focus of nursing research.Results:Through comparison of satisfaction,research group w... |
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| Keywords: | satisfaction degree research TCM-characterized nursing satisfaction rate |
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