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护士长情商对护理工作的影响
引用本文:于道兰,李桂芝. 护士长情商对护理工作的影响[J]. 齐鲁护理杂志, 2003, 9(6): 414-415
作者姓名:于道兰  李桂芝
作者单位:山东省立医院,山东,济南,250021;山东省立医院,山东,济南,250021
摘    要:目的:探讨护士长情商高低对护理工作的影响。方法:选择两组情商高低不同的护士长,5年来对所分管病区护士的心理压力、工作积极性、护理差措事故、患满意度、护理质控成绩、医生满意度、护士继续教育情况进行比较。结果:两组情商不同护士长,对护理工作影响各异:高情商护士长在护理工作中成绩斐然,对护理工作起推动作用,低情商护士长对护理工作的发展起阻碍作用。结论:护士长作为管理,要做好护理工作,必须提高情商。

关 键 词:护士长  情商  影响
文章编号:1006-7256(2003)06-0414-02
修稿时间:2003-01-30

Analysis about the effect on nursing by the head nurses'''' emotion quotient
YU Dao-lan,LI Gui-zhi. Analysis about the effect on nursing by the head nurses'''' emotion quotient[J]. Journal of Qilu Nursing, 2003, 9(6): 414-415
Authors:YU Dao-lan  LI Gui-zhi
Abstract:Objective:To study the effect on nursing by the head nurses' emotion quotient.Method:Choose 2 groups of head nurses with different emotion quotient and compare their working states.Result:It is obvious that emotion quotient is effective on the head nurse.The achievement of the head quotient with high quotient is better than the head nurses with low quo~tient.Conclusion:The head nurse,as the manager of nursing,should improve the quotient in order to make the nursing better.
Keywords:Head nurse  Emotion quotient  Effect
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