儿童输液中心患儿家属心理需求调查分析

目的 探讨儿童输液中心患儿家属的心理需求，方法 采用问卷调查的方法。结果 家属对患儿所患疾病知识的了解需求十分强烈，占100%，技术服务需求占93%，65%的家属担心输液时出现不良反应，75%的要求发放保健知识手册，根据上述需求，采取相应的护理措施，家属的满意度达到了99%。结论 通过对家属心理需求调查分析及采取相应措施，能提高服务质量。

A survey of psychological requirements of patient's family members at the children's transfusion center

Objective To prove into the psychological requirements of patient's family members at the children's transfusion center. MethodsQuestionnaire was designed to understand the requirements.Results100% of the family members required they understand relevant knowledge of the diseases, 93% asked for professional nursing service, 65% worried about side effects at transfusion and 75% hoped to have booklets on health care knowledge. After their requirements were met, they at 99% were satisfied with the measures.ConclusionBy way of surveying family member's psychological requirements and taking proper means to meet them, the nursing quality can be increased.