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临床科室医疗工作绩效评价探讨
引用本文:谢娟,何钦成. 临床科室医疗工作绩效评价探讨[J]. 中华医院管理杂志, 2010, 26(12). DOI: 10.3760/cma.j.issn.1000-6672.2010.12.022
作者姓名:谢娟  何钦成
摘    要:目的 探索建立一种以工作量和工作质量为主的临床科室医疗工作绩效考核评价体系.方法 采用文献法和多种统计学方法建立指标体系,运用主成分分析法和TOPSIS法进行统计分析,确定涵盖科室社会经济效益、医疗工作总量、人均工作量、工作效率和医疗工作质量5个方面(一级指标)的共26个(非手术科室)或32个(手术科室)二级指标用于评价.结果 非手术科室、手术科室的医疗工作绩效综合评价值与各自的月收支结余存在正相关关系,皮尔逊相关系数和秩相关系数分别为0.570、0.427(非手术科室)和0.287、0.566(手术科室).结论 本研究所建立的指标体系和评价结果,可为医院对科室绩效津贴的分配提供参考依据.

关 键 词:临床科室  医疗工作  绩效评价

Research on the evaluation of clinical departments' medical work performance
XIE Juan,HE Qin-cheng. Research on the evaluation of clinical departments' medical work performance[J]. Chinese Journal of Hospital Administration, 2010, 26(12). DOI: 10.3760/cma.j.issn.1000-6672.2010.12.022
Authors:XIE Juan  HE Qin-cheng
Abstract:Objective To explore and establish an evaluation index system of clinical departments' medical work performance mainly based on workload and the quality of work. Methods Literature method and a variety of statistical methods were applied to establish index system, the principal component analysis and TOPSIS method were used to give an statistical analysis. Results There was a positive correlation between the comprehensive evaluation value of medical work performance of non-surgical and surgical departments and the balance of financial revenue and expenditure of the departments. The pearson correlations of these two kinds of departments were 0.570 and 0.287, and the non-parametric correlations were 0. 427 and 0.566. Conlusion The index system and evaluation results of this study can provide reference for the allocation of allowances.
Keywords:Clinical departments  Medical work  Performance evaluation
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