932名临床护士工作满意度的调查分析

目的了解广州市临床护士工作满意度现状,为提高护士工作满意度提供理论依据。方法采用工作满意指数(the index of work satisfaction,IWS)量表,对广州市7所综合医院的932名护士进行调查。结果临床护士工作满意度总得分为(127.35±15.25)分,其中互相合作得分最高(34.25±5.01)分,收入得分最低(11.57±4.21)分;不同医院等级、职称及职位的护士其工作满意度存在差异,组间比较,均P<0.01,差异具有统计学意义,三级甲等医院护士、主管护师及以上、区护士长及以上的护士工作满意度较高。结论临床护士工作满意度总得分不高,尤其是低收入者。因此,护理管理者应科学评估护理服务的价值,合理分配护士的收入,为护士提供长远的职业规划,以便提高护士工作满意度。

Survey of job satisfaction of 932 clinical nurses in Guangzhou

Objective To investigate the job satisfaction of clinical nurses.Method The Index of Work Satisfaction（IWS） by Stamps and Piedmonte was used to conduct the investigation among 932 clinical nurses in Guangzhou.Results The total score on job satisfaction was（127.35 ± 15.25）,among which the score on satisfaction with cooperation was the highest（34.25 ± 5.01）,the score on satisfaction with income the lowest（11.57 ± 4.21）.There were significant differences in job satisfaction between hospitals at different levels,between nurses with different professional titles and positions（all P 0.05）.The job satisfactions of the nurses,nurses in chief and head nurses from the first class and grade A hospitals were higher.Conclusion The average score of job satisfaction is not high,specially among those with lower income.So nursing administrators should make scientific assessment over the value of nursing service,allocate nurses＇ income reasonably and provide them with long-term vocational planning so as to increase their job satisfaction.