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改进医疗质量防范医疗纠纷
引用本文:王文忠. 改进医疗质量防范医疗纠纷[J]. 中国现代医生, 2013, 0(24): 119-121
作者姓名:王文忠
作者单位:中南大学公共卫生学院2012级MPH班,湖南长沙410078
摘    要:
医院管理中,医疗质量与医疗安全是医院管理两个永恒的主题,湖南湘乡市人民医院近几年通过狠抓制度落实,持续改进质量,医疗纠纷呈逐年下降趋势,同时提高了患者的满意度,重拾医患和谐关系。

关 键 词:医疗质量  医疗纠纷  医院管理

Continuous improvement of the quality of medical dispute
WANG Wenzhong. Continuous improvement of the quality of medical dispute[J]. , 2013, 0(24): 119-121
Authors:WANG Wenzhong
Affiliation:WANG Wenzhong (Class of 2012 MPH, School of Public Health, Central South University, Changsha 410078, China)
Abstract:
In the hospital management, medical quality and medical safety is two eternal subject of hospital manage- ment. In recent years, Xiangxiang people's hospital in Hunan Province paying close attention to the implementation of the system, continuous improvement of quality, medical dispute has declined. At the same time, patient satisfaction has improved and harmonious doctor-patient relationship has restored.
Keywords:Medical quality  Medical dispute  Hospital management
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