American Public Health Association Meeting |
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| Authors: | Gadis Nowell Ph.D. |
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| Affiliation: | Department of Management , School of Business and Public Administration, HOWARD UNIVERSITY , Washington, D.C., 20059, USA |
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| Abstract: | Unit managers do need formal supervisory training. Training should focus on their approach to the decision making process as wel as their performance within it. Quality circle training was deemed most appropriate, because it focuses on team management and the development of skills needed to handle interactions in team settings. |
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| Keywords: | Key words: patient education patient interview pain management patient satisfaction postdischarge care |
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