| 质量管理危机管理中的作用——北大医院SARS疫情期间院内防护经验的启示 |
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| 引用本文： | 李岩.质量管理危机管理中的作用——北大医院SARS疫情期间院内防护经验的启示[J].中国医院,2004(3). |
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| 作者姓名： | 李岩 |
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| 作者单位： | 北京大学第一医院 100034 |
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| 摘 要： | 通过利用现代质量管理理论,对北大医院在SARS疫情控制过程中院内防护工作经验的分析,探讨科学的质量管理在危机管理中的作用,为实现常态质量管理的科学性、规范性、有序性提供有益的启示。
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| 关 键 词： | 科学的质量管理 危机管理 常态管理 |
The role of scientific quality management in crisis management - analysis of the preventive experience of SARS prevalence among the medical workers in Peking University First Hospital |
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| LI yan Peking University First Hospital, Xishiku Street,Xichengqu District,Beijing, PRC..The role of scientific quality management in crisis management - analysis of the preventive experience of SARS prevalence among the medical workers in Peking University First Hospital[J].Chinese Hospitals,2004(3). |
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| Authors: | LI yan Peking University First Hospital Xishiku Street Xichengqu District Beijing PRC |
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| Institution: | LI yan Peking University First Hospital,8 Xishiku Street,Xichengqu District,Beijing,100034 PRC. |
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| Abstract: | this study analyzed the preventive experience of SARS prevalence among the medical workers in Peking University First Hospital, using scientific theory of quality management. It discussed the role played by scientific quality management in crisis management, and drew some enlightening conclusions for improving ordinary quality management. |
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| Keywords: | scientific quality management crisis management ordinary management |
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