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| 沟通对河南省某医院构建良性护患关系影响的研究 | |
| 引用本文： | 杨巧芳,吕欢,刘纬华,张洁欣. 沟通对河南省某医院构建良性护患关系影响的研究[J]. 医学与社会, 2014, 0(12): 10-11 |
| 作者姓名： | 杨巧芳 吕欢 刘纬华 张洁欣 |
| 作者单位： | 郑州大学人民医院,郑州450003 |
| 基金项目： | 河南省科技厅软科学项目“优质护理服务模式下良性护患关系成因分析及体系构建”,编号为132400410342;河南省卫生厅普通攻关项目“新模式下以护士为主导的良性护患关系成因分析及构建”,编号为201303125. |
| 摘 要： | 目的：了解沟通对护患关系的影响，为建立良好的护患关系提供参考。方法：以质性研究中的现象学方法为指导，对河南省某三甲医院16名护士进行访谈，现场录音，对录音内容进行整理，运用类属分析法归纳主题，提炼关键词。结果：沟通对良性护患关系的影响提炼为5个主题：合适的称呼、自我暴露、选择时机、获得信任、健康指导。结论：沟通是良性护患关系建立的基础，而沟通方式、沟通时机、沟通能力影响良性护患关系的建立、发展和保持。 |
| 关 键 词： | 护患关系 沟通 |
The Impact of Communication on the Construction of Nurse-patient Relationship in a Hospital,Henan |
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| Affiliation: | Yang Qiaofang et al (People＇s Hospital of Zhengzhou University, Zhengzhou, 450003) |
| Abstract: | Objective： The study aims to understand the impact of communication on nurse-patient relationship, and provide reference for establishing a good relationship between nurses and patients.Methods： Sixteen nurses who met the criteria from a tertiary hospital in Henan were interviewed.During the interview, there was live recording.Then using the generic analysis, the themes of records were summarized, and key-words were refined.Results：Following data analysis five themes emerged.They were appropriate title, self-exposure, timing, gaining trust, and health guidance.Conclusion： Communication is the basis of positive nurse-patient relationship, and communication mode, communication tim-ing, communication ability can influence the establishment, development and maintaining of positive nurse-patient relationship. |
| Keywords: | Nurse-patient Relationship Communication |
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