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| 人文关怀护理建设的探索与实践 | |
| 引用本文： | 丁凯雯,乔建红,许翠萍,刘冉冉,姬艳博,薄纯露. 人文关怀护理建设的探索与实践[J]. 护理学杂志, 2017, 32(14). DOI: 10.3870/j.issn.1001-4152.2017.14.065 |
| 作者姓名： | 丁凯雯 乔建红 许翠萍 刘冉冉 姬艳博 薄纯露 |
| 作者单位： | 1. 山东中医药大学护理学院 山东济南,250014;2. 山东省千佛山医院护理部;3. 山东大学护理学院 |
| 基金项目： | 山东省医药卫生科技发展计划项目 |
| 摘 要： | 目的探索以人文关怀为特点的护理服务模式,实现优质高效的护理服务目标,提高患者满意度。方法以"七个一"为具体表现形式,围绕照护患者、有效沟通、团队合作进行人文关怀护理建设,建立人文关怀护理文化氛围。结果实施人文关怀护理建设后,患者满意度提升,其中患者对护士人文关怀条目满意率达99.28%。结论实施人文关怀护理建设有利于构建高品质的服务文化,提高护理满意度。 |
| 关 键 词： | 护理 人文关怀 护理满意度 文化氛围 |
Practice of human caring in nursing |
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| Ding Kaiwen,Qiao Jianhong,Xu Cuiping,Liu Ranran,Ji Yanbo,Bo Chunlu. Practice of human caring in nursing[J]. Journal of Nursing Science, 2017, 32(14). DOI: 10.3870/j.issn.1001-4152.2017.14.065 | |
| Authors: | Ding Kaiwen Qiao Jianhong Xu Cuiping Liu Ranran Ji Yanbo Bo Chunlu |
| Abstract: | Objective To develop a practice model based on human caring theory,to achieve high-quality and efficient nursing service,and to enhance patient satisfaction.Methods Human caring practice model was built based on patient-centered care,effective communication and teamwork,and human caring culture was fostered.Results Patient satisfaction was improved after the intervention,and patient satisfaction with human caring service was up to 99.28 ％.Conclusion Implementation of human caring facilitates to foster high-quality service culture and enhance patient satisfaction. |
| Keywords: | nursing human caring satisfaction with nursing service culture atmosphere |
| 本文献已被 CNKI 万方数据 等数据库收录！ | |