平衡记分卡在临床科室绩效考核指标体系中的应用

目的建立科学合理的临床科室绩效评价指标体系。方法参考文献，利用德尔菲法确定医院临床科室绩效评价的三级指标体系及权重。结果构建了一套较为科学实用的临床科室平衡计分卡绩效评价指标体系。该体系包括4个一级指标，10个二级指标，26个三级指标。结论平衡计分卡从多个维度评价科室，有利于发现科室的不足，并持续改进。

Application of the Balanced Score Card in Performance Assessment Index System for Clinical Departments of Hospital

Objective To establish scientific and rational performance assessment index system for clinical departments. Method Using the Delphi method to determine the tertiary index system and its weight for performance assessment of clinical de- partments in hospital. Result A more scientific and practical performance assessment index system with the Balanced Score Card was built, which included four primary indexes, ten secondary indexes and twenty - six third grade indexes. Conclusion The Balanced Score Card can evaluate medical work and development of clinical department in several aspects. It is beneficial to dis- cover inadequacies of the clinical departments and can improve.