新形势下医患沟通方式方法探究

医患沟通因具有辅助医疗诊断、增强患者信心、缓解医务人员心理压力等作用，在构建和谐医患关系的过程中发挥着无可替代的作用。完善医患沟通制度、建立第三方监督调解制度、积极转变思维模式、提高沟通技能、正确使用沟通方式方法、加强人文关怀与知识普及。真正做到在“以人为本”的医学模式下，缩小医患双方的距离，逐渐建立起互相尊重、互相信任、平等交流、精诚合作的新型和谐医患关系。

Ways and Means for Doctor-patient Communication under the New Situation

Doctor-patient communication could assist in medical diagnosing , strengthening the confidence of patients and relieving psychological pressure of the medical staff , so that it plays an indispensable role in the process of building a harmonious doctor -patient relationship .Improve the system of doctor -patient communica-tion, set up the third-party supervition of mediation system , convert the mode of thinking with a positive attitude , improve communication skills , correct use communication methods , strengthen the humanistic care and knowledge popularization .Therefore , under the medical model of ＂people-oriented＂, it should shorten the distance between the doctors and the patients with heart and soul and gradually establish a new harmonious doctor -patient relation-ship with mutual respect , mutual trust , equal communication and cooperation .