急诊科开展特色健康教育工作的做法

探讨如何构建适合急诊特点、满足急诊人群需求、优质高效且具有可操作性的急诊健康教育工作方法。在分析急诊健康教育工作特点、综合市场对健康教育需求的前提下,确立急诊健康教育服务的主体意识;针对性制定急诊科健康教育职责制度、实施方法和标准化工作程序;有的放矢地实施专职服务、提供规范服务、营造满意服务、建立互动服务、推行延伸服务等,创建出富有特色的急诊健康教育服务。经1年多的运作,主动满足急诊人群的健康需求,提高了护理质量和患者满意度,拓宽了急诊护理服务市场。

Performance of Special Health Education in Emergency Department

To explore the methods of constructing effective and practical emergency health education which is fitful to emergency characteristics and meets the requirements of patients.First is to verify emergency health education as main body after analyzing the characteristics of health education in emergency department and summing up the needs for the education in the market.Second is to regulate health education duty system,the methods for its performance and the procedure of standardization and the last to create health education service in emergency department by conducting professional service,providing standardized service,creating satisfactory service and expanding extended service by creating interacting service.Through one-year practice,the nursing quality and comfort degree are enhanced and the service market of emergency nursing care is widened.