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持续质量改进在检验质量管理中的应用
引用本文:沈黎勇. 持续质量改进在检验质量管理中的应用[J]. 中华医院感染学杂志, 2010, 20(2)
作者姓名:沈黎勇
作者单位:嘉兴市中医院检验科,浙江嘉兴,314001
摘    要:目的探讨持续质量改进在检验质量管理中的应用。方法在检验科整体工作中,对检验程序的各个环节制定标准,研究质量改进措施,实施质量改进,改进过程实行"三级、五方、五S"(三级:室内质控、室间质控、临床样本的质控;五方法:检验人员、患者、检验科、科室间评价和医务科评价;五S法:整理、整顿、整洁、标准化、自我约束)的质控。结果经过连续3年质量改进,检验质量得到明显提高,临床科室满意度由84%提高到98%,检验员对检验标准知晓率由49%上升至100%,增加了责任心,杜绝或减少医疗差错和事故的发生。结论在检验质量管理中引进持续质量改进,可有效地提高检验质量,增加经济效益和社会效益。

关 键 词:持续质量改进  检验质量管理

Continuous Quality Improvement Method Applying in Clinical Laboratory Quality Control
SHEN Li-yong. Continuous Quality Improvement Method Applying in Clinical Laboratory Quality Control[J]. Chinese Journal of Nosocomiology, 2010, 20(2)
Authors:SHEN Li-yong
Affiliation:SHEN Li-yong(Jiaxing Traditional Chinese Medicine Hospital,Jiaxing,Zhejiang 314001,China)
Abstract:OBJECTIVE To study the effect of applying the continuous quality improvement(CQI) method in clinical laboratory quality control.METHODS Standards established in every steps were compared to facts so as to find out questions in our work.Then improving measures were set down to improve our work by using the method of three levels(intraroom inter room and olinicl samples) quality control,five sides(laboratorian,patient,laboratory inter division and medical affairs division) assessment and five S(strainghtening...
Keywords:Continuous quality improvement method  Clinical laboratory quality control
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