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| 门诊分诊模式的比较探讨 | |
| 引用本文： | 裴奕,吕俊文. 门诊分诊模式的比较探讨[J]. 中国数字医学, 2011, 6(3): 57-59. DOI: 10.3969/j.issn.1673-7571.2011.03.019 |
| 作者姓名： | 裴奕 吕俊文 |
| 作者单位： | 解放军总医院计算机室,100853,北京市复兴路28号 |
| 摘 要： | 目的：减少患者就诊等候时间，改善门诊就诊环境，提高服务质量；方法：分析分诊业务流程，研发并实施门诊分诊系统，实践探索最合适的分诊模式；结果：根据不同诊区的实际情况和工作模式，优化分诊服务流程，改善就诊环境，减轻分诊护士工作；结论：针对不同诊区采用合适的分诊模式，实现门诊诊区有序管理，缩短病人就诊时间，提高了医院形象。 |
| 关 键 词： | 医疗服务 门诊分诊 分诊模式 |
Comparison of Several Outpatient Triage Mode |
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| PEI-Yi,LV Jun-wen. Comparison of Several Outpatient Triage Mode[J]. China Digital Medicine, 2011, 6(3): 57-59. DOI: 10.3969/j.issn.1673-7571.2011.03.019 | |
| Authors: | PEI-Yi LV Jun-wen |
| Affiliation: | (Computer Department of PLA General Hospital, Beijing 100853, P.R.C.) |
| Abstract: | Objective： To ensure that patients are treated in the order of their clinical urgency and that their treatment is appropriately timely, to improve the environment of outpatient department and upgrade the service level. Method： Analyzing the workflow of triage, developing the triage software and researching the suitable triage mode. Result： The triage workflow of every department is improved according to its actual situation. Conclusion： It is suitable to deploy appropriate triage mode in different departments. Felicitous triage mode can improve the working efficiency and quality, shorten the patients＇ waiting time and increase hospital image. |
| Keywords: | healthcare services outpatient triage triage mode |
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