人性化护理运用于手术室护理的效果分析

目的探讨人性化护理在手术室护理过程中应用的效果，旨在为今后临床护理工作提供参考依据。方法随机选取2012年1月至12月收治的120例择期手术住院患者为对照组，行临床常规护理；同时选择2013年1月至12月收治的120例在常规护理基础上给予人性化关怀护理患者为观察组，对比分析两组患者抑郁和焦虑的改善情况、护理满意度、患者依从性等。结果观察组患者抑郁、焦虑状态改善情况明显优于对照组（P〈0．05）；患者对护理人员服务态度、护理工作评分明显高于对照组（P〈0．05）；观察组患者依从性（100．00％）明显高于对照组（88．33％）（P〈0．05）；观察组患者对护理人员的护理满意度（98．33％）明显高于对照组（80．83％）（P〈0．05）。结论人性化关怀护理模式能有效地改善手术围手术期患者焦虑、抑郁等不良心理状态，提高患者的依从性，减少或避免不良事件的发生，提高患者对护理服务的满意度，降低投诉率，促进护理质量的进一步提高。

Effect analysis of humanistic nursing in operation room

Objective To investigate the effect of humanistic nursing in operation room, in order to provide reference for future ctinical nursing work. Methods Randomly selected 120 patients undergoing elective operation in our hospital from January to December 2012 （control group, clinical routine nursing） and 120 patients from January to December 2013 （observation group, humanistic nursing）. Compared anxiety and depression, nursing satisfaction, patients＇ compliance of two groups. Results Anxiety and depression state in observation group was significantly better than that in control group （P 〈 0.05）, patients＇ evaluation on nursing staff＇ s service attitude, nursing work were obviously higher than those in control group （P 〈 0.05）. The compliance in observation group was higher than that in control group （100% vs.88.33%, P 〈 0.05）, nursing satisfaction was significantly higher than in control group （98.33% vs.80.83%, P 〈 0.05）. Conclusions Humanistic nursing can effectively improve anxiety, depression and other negative mental state in perioperative patients and patients＇ compliance, reduce or avoid the occurrence of adverse events, improve patients＇ satisfaction on nursing service, reduce the rate of complaint, improve the quality of nursing.