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浙江省农村卫生适宜技术服务患者满意度调查分析
引用本文:高启胜,任建萍. 浙江省农村卫生适宜技术服务患者满意度调查分析[J]. 杭州医学高等专科学校学报, 2010, 0(3): 180-182
作者姓名:高启胜  任建萍
作者单位:杭州师范大学医药卫生管理学院,浙江杭州310036
基金项目:“十一五”国家科技支撑计划(2007BAI07A06)
摘    要:
目的了解浙江省农村卫生适宜技术服务患者满意度现状和影响因素。方法采用横断面研究对693名接受过适宜技术服务的患者进行满意度问卷调查。结果浙江省农村卫生适宜技术推广应用患者总体满意率为71.6%;治疗效果、医疗费用和病情解释是患者满意度的主要影响因素。结论浙江省农村卫生适宜技术推广应用患者满意度水平较高。

关 键 词:卫生适宜技术  满意度  调查分析

Investigation and Analysis of Patient Satisfaction of Appropriate Technology Services for Rural Health in Zhejiang Province
GAO Qi-sheng,REN Jian-ping. Investigation and Analysis of Patient Satisfaction of Appropriate Technology Services for Rural Health in Zhejiang Province[J]. Journal of Hangzhou Medical College, 2010, 0(3): 180-182
Authors:GAO Qi-sheng  REN Jian-ping
Affiliation:(College of Medicine and Health Management,Hangzhou Normal University,Hangzhou,Zhejiang 310036,China)
Abstract:
Objective To know the current situation and influence factors of patients' satisfaction of appropriate technology services for rural health in Zhejiang Province. Methods A cross-sectional survey was conducted by a self-report satisfaction questionnaire among 693 patients receiving appropriate technology services. Results The general satisfaction rate is 71.6%.The treatment effect,medical cost and detailed explanation of the disease are the main influence factors of patient satisfaction. Conclusion There is a high level of patient satisfaction with those appropriate health services in rural areas of Zhejiang Province.
Keywords:appropriate technologies for health  patient satisfaction  investigation and analysis
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