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应用流程管理提高护理病历书写质量
引用本文:梁春英,崔丽华,闫东霞,汤合珍. 应用流程管理提高护理病历书写质量[J]. 中国卫生质量管理, 2009, 16(4): 42-44
作者姓名:梁春英  崔丽华  闫东霞  汤合珍
作者单位:聊城市人民医院,山东,聊城,252000
摘    要:为提高护理病历书写质量,减少护理缺陷,实行了制度-培训-责任-检查-反馈-改进的流程管理。并对实施流程管理前、后的护理病历进行缺陷率比较,结果显示有显著性差异(P〈0.05),表明科学的管理流程是提高护理病历书写质量的关键。

关 键 词:护理病历  书写质量  流程管理  护理质量

Using Process Management to Improve Nurse Records Quality
Affiliation:LIANG Chunying, CUI Lihua, YAN Dongxia, et al. (Liaocheng People's Hospital, Liaocheng, Shandong,252000, China)
Abstract:To improve nurse records quality and reduce nurse defect, the process management of syste -training-respon-sibility-check-feedback-improvement was carried out in hospital. The study compared defect rate of nurse records between before and after process management, which showed significant difference (P<0.05) and indicated that scientific process man-agement is the key to improve nurse records quality.
Keywords:Nurse Records  Writing Quality  Process Management
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