持续质量改进在护理安全管理中的应用

目的在护理安全管理中运用持续质量改进的方法，降低护理不良事件的发生率，提升护理质量。方法对护理工作中的风险因素进行评估，开展相关持续质量改进，落实改进措施，评价改进效果，优化工作流程，建立专项质量检查表，持续监控护理质量。结果护理不良事件的发生从2008年的21件下降至2010年的9件，住院患者护理工作满意度从2008年的92．8％提高至2010年的96．6％。护理安全质量各项指标得到持续提高。结论持续质量改进能有效控制护理不安全因素，预防不良事件发生。

The application of continuous quality improvement in the nursing security management

Objective To decrease the incidence rate of adverse event of nursing and improve the nursing quality with continuous quality improvement method in the nursing security management.Methods By evaluate the risk factors in nursing and started relative continuous quality improvement and fulfilled the improve measure.We valued the effect and optimized workflow and set up special quality checking list to continuous monitor the nursing quality.Results The nursing adverse events decreased from 21 in 2008 to 9 in 2010 and the degree of satisfaction of nursing of in-patients increased from 92.8% in 2008 to 96.6% in 2010.All the indexes of nursing security management were improving continuously.Conclusion With the help of continuous quality improvement we could control the unsafe factors effectively and prevent adverse event.