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Making total quality a clinical priority |
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| Authors: | Koch H Davies J |
| Affiliation: | Koch Consultancy Services, Cheltenham, UK. |
| Abstract: | Outlines the introduction of total quality systems into all clinical services within a community-based NHS Trust in the West Midlands. Provides practical details of each aspect of the quality-planning process. Shows the commitment of clinicians to "managing quality improvement". |
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