实践人才训练质量系统初探

目的探讨如何有效运用系统化工具,将医疗技术与照护质量所需知识、态度与技能进行培训,提升医疗人员职能。方法义乌市妇幼保健院于2018年开始运用导入训练质量系统(TTQS),并于2019年由受训员工于课后通过微信在线填写结构式满意度问卷,分析新到岗职工与在职职工对教育训练的满意度,共有170人完成问卷填答。以t检验比较课程满意度评分在2组间的差异,并以复回归分析检验影响整体课程满意度的因素。结果新到岗职工在课程满意度以及训练后能应用于实务工作满意度都较在职职工高,差异均具有统计学意义(P均<0.001)。另外,对影响整体课程满意度的因素分析也发现,教育程度(大学专科学历)是影响课程满意度的因素之一。就整体而言,不论新到岗职工还是在职职工,在课程满意度与实务应用中都具有一定的成效。结论新到岗职工借由TTQS的训练系统,能更有效的将培训所学习的知识与技能应用于实务工作中。而此,可以让新到岗职工迅速投入工作,缩短训练时程。

Prelimiary study on a practicing talent quality-management system

ObjectiveTo explore how to effectively use systematic tools to improve professional abilities of medical staff by providing training curriculums on the knowledge, attitude, and skill required for medical technology and quality of care. MethodsYiwu Maternal and Child Health Hospital started using the Taiwan training quality system (TTQS) in 2018. In 2019, we collected the results of a structured satisfaction questionnaire that 170 trainees filled out via WeChat online after training curriculums to analyze the curriculum satisfaction of new staff and current staff. Differences in curriculum satisfaction scores were compared between the two groups by the t-test, and factors affecting overall satisfaction were tested by multiple regression analysis. ResultsNew staff’s curriculum satisfaction and applicability of training curriculums to practical work were significantly higher than those of current staff (all P<0.001). Education level (bachelor degree) was one of the factors affecting overall curriculum satisfaction. On the whole, there were appreciated effects with regard to curriculum satisfaction and practical application in both new and current staff. ConclusionNew staff could apply the knowledge and skill learned from training curriculums to practical work more effectively through the TTQS training system. In this way, new staff could be put into work quickly and the training time could be reduced.